Long-term care facilities have become a flashpoint in the COVID-19 pandemic, with high infection rates and low staffing exacerbated by the demands of the pandemic. Facilities with COVID-19 patients have been struggling even more to hire qualified staff, fast.

With more than 500 long-term care facilities in Massachusetts, the hiring process can be a struggle—facilities need to sort through candidates to find the best fit, and applicants have to apply to each job individually. Ozlem Ergun, a professor of mechanical and industrial engineering, and her doctoral students joined a team to make the process more efficient.

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