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Timothy Hoff

D’Amore-McKim School of Business; School of Public Policy and Urban Affairs Professor of Management, Healthcare Systems, and Health Policy

Timothy Hoff, Ph.D. is Professor of Management, Healthcare Systems, and Health Policy in the D’Amore-McKim School of Business and School of Public Policy and Urban Affairs, Northeastern University, in Boston, Massachusetts.  He is a Visiting Associate Fellow at the University of Oxford’s Green-Templeton College, and an Associate Scholar at the Said Business School, University of Oxford.  He has also served as the Patrick and Helen Walsh Research Professor in the D’Amore-McKim School of Business.  Before going into academia, he worked for a decade in hospital administration and as a health care consultant.  He received a bachelor’s degree in Business Administration and a Ph.D. in Public Administration and Policy, both from the University at Albany.  Dr. Hoff studies health workforce issues (e.g. resilience), health care innovation, health care quality, primary care transformation, and clinician behavior; and is an expert in the use of qualitative methods.  His recent book, Next in Line:  Lowered Care Expectations in the Age of Retail- and Value-Based Health, is published by Oxford University Press.  He has another book on the transformation of physician careers being published by Johns Hopkins University Press in early 2021.

Hoff has also published over 65 refereed articles in leading journals in medicine, health services research, and management such as Pediatrics, Archives of Internal Medicine, Journal of Organizational Behavior, Academy of Management Perspectives, Health Affairs, and The Milbank Quarterly.  His book entitled Practice Under Pressure:  Primary Care Physicians and Their Work in the 21st Century, earned an Outstanding Academic Title award from Choice Magazine in 2010.  Hoff’s health care research has received over one million dollars in external funding support, and has won national awards from the American Sociological Association, Academy of Management, and Society for Applied Anthropology.  He is co-editor of a 2016 reference volume on transformations in the health professions workforce entitled The Healthcare Professional Workforce, also published by Oxford University Press.  Hoff is also the former Division Chair for the Health Care Management Division of the Academy of Management.  He serves currently as Associate Editor for the journals Academy of Management Discoveries and Health Services Management Research.  He is the faculty coordinator for the undergraduate health care management and consulting concentration in the D’Amore-McKim School of Business.  Dr. Hoff conducts executive education and management consulting for a variety of organizations within the healthcare industry, in areas such as change management, health workforce issues, workflow and systems redesign, and improving the patient experience in health care.  He gives frequent talks and interviews on these topics to news outlets, academics, industry executives, and medical professionals; and publishes regular op-eds on various health care issues.