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The Boston Marathon Bombings Mass Casualty Incident: One Emergency Department’s Information Systems Challenges and Opportunities

Topics: Commercial Facilities & Mass Gatherings,

This document discusses Brigham and Women's Hospital's emergency department's response to the 2013 Boston Marathon Bombings, including the inadequate operation of its information systems and workflow. Understanding these shortcomings, it made several changes before its next mass gathering event, including to the disaster registration workflow, patient naming convention, and procedures for updating electronic systems. Though not a formal study, the article assesses the effectiveness of this particular case to make recommendations regarding the role and maintenance of information tools in enhancing a hospital's response to a mass casualty incident.

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